"From day one, the staff who came to our mother's home were genuine, deeply caring and went above and beyond what would have been expected for this type of care-giving. (We were grateful to have a mostly "regular" team of providers) They often volunteered to cook extra for her, even though there were other options for her to choose from.They frequently offered to do extra things around the house, beyond what was expected (while she was resting) and they communicated wonderfully with each other and with us, about her ups and downs, when we couldn't be there. And, most importantly, we found all of them to be truly "Angels" as they became friends with our mother. Sharing their interests, stories of their lives and families and our mother sharing as well. And through her last days when she had to go to Hospice, they continued to send loving messages to us; reminding us how important it is to have genuinely caring care-givers supporting families in their time of need.."